Shipping & Return
Shipping and Handling Charges- Within KL - Poslaju
- RM6 for parcel less than 500grams
- RM8 for parcel above 501grams
- West Malaysia (WM) - Poslaju/Kangaroo
- RM8.00 flat rate
- Sabah & Sarawak (EM) - Poslaju
- RM10.00 for the first 500g
- additional RM2.00 for every 250g thereafter
- Singapore & Others - Normal Registered Post
- Please Contact Us
Delivery Time Frame
- West Malaysia (WM) - 1 - 3 working days
- Sabah & Sarawak (EM) - 2 - 4 working days
- Singapore - 7 working days
Please note:
- We are not responsible for delays caused by weather or other natural disasters.
- We do not ship orders on Saturday or Sunday. Any order placed on Saturday, Sunday or public holiday will be shipped on the next business day.
Return Policy
- Strictly NO returns or exchange unless the item was spoiled or damage. Please double check your order before you proceed to check-out.
- Returned/exchange items must be sent back within 7 days of the date of receipt. The item must be unsoiled, and placed in its original package. Shipping fees will be borne by the customer.
- Kindly notify us via email within 3 working days for an exchange if the goods are damaged.
- Discounted items/sale items sold cannot be returned/exchanged.