Overview

1. Return Policy for Bento Market At Bento Market, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return it for a refund or exchange within [number of days] days of the purchase date, subject to the following conditions: The product must be in its original condition, unopened and unused, with all original packaging and tags intact. Perishable items such as fresh produce, dairy products, and meat cannot be returned for a refund or exchange. The refund or exchange will be processed once the returned item has been received and inspected. Shipping charges are non-refundable, and the customer is responsible for the cost of return shipping. We reserve the right to refuse a return or exchange if the product does not meet the above conditions. To initiate a return or exchange, please contact our customer service team at [email protected]. Please include your order number and the reason for the return or exchange in your message. Our customer service team will provide you with instructions for returning the product. If the product you received is defective or damaged, please contact our customer service team within 2-3 days of receiving the product. We will work with you to arrange for a replacement or refund. Please note that this return policy applies only to purchases made on our website. If you purchased our products from a third-party retailer, please refer to their return policy for information on returning or exchanging products. If you have any questions or concerns about our return policy, please contact our customer service team at [email protected].